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Troubleshooting

This category contains advice on resolving problems you may encounter while using Principalm.

  • Principalm+ not signed with a trusted certificate?
  • Error: Unable to load translation.dll
  • Windows Vista users not authorized to install Connect
  • Error “Failed with unknown error while parsing query”
  • Palm error “Not enough memory”
  • Error “please ensure card is unlocked and try again”.
  • “Fatal Alert: Fatal Exception”?
  • Why do I get error, “No Data Found” in Principalm+?
  • Warning: Principalm+ license is going to expire soon.
  • Why are Inactive students listed in the search screen?
  • Wrong Birthdate displayed in Principalm+?
  • How do I report a bug?
  • Why is Principalm+ running in Demo Mode?
  • What known issues are there in the current release of Principalm+?
  • Why does it take so long to update my card?
  • Photos do not display on Palm Treo.
  • Where can I find Principalm+ on my PDA?
  • BlackBerry Storm keyboard cannot be hidden in Principalm+
  • My BlackBerry Media Card is not recognized.
  • What are Principalm+ application control permissions?
  • How do I find the operating system on my device?
  • Uninstall Old Data Extractors
  • How to upgrade to Acorn?
  • Acorn Log File

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