Principalm crashed on my iPhone OS device. How can I report this?
Crash reports are saved automatically on your iPhone OS device. Follow the steps below to send them to us, so that we can resolve the issue:
- Connect your iPhone OS device to your computer. Allow the sync to occur.
- Browse to the follow directory:
- Email support@discoverysoftware.com all crash reports starting with the name “Principalm”. Feel free to compress the files before emailing.
-
Mac: /Users/<username>/Library/Logs/CrashReporter/MobileDevice/<name of iPhone>’s iPhone/
-
Windows XP: C:\Documents and Settings\<username>\Application Data\Apple computer\Logs\CrashReporter/<DEVICE_NAME>
-
Windows Vista/7: C:\Users\<username>\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/<DEVICE_NAME>
