1 (888) 569-7711
Toll-Free:

Online Support

Online support settings are made on the Support screen:

Check the Internet for Software Updates

Each time Principalm Connect starts up, it will check the Discovery Software website for a new version of Principalm and any of the SIS Bridges you are using. If it finds any, it will notify you with a message at the top of the screen.

Send Performance Information to Discovery Software Support

This sends information about whether your school has been set up, and whether your update process is running as smoothly as it should, to Discovery Support. If we detect problems with your setup, we will contact you to offer assistance.

Contact support

Toll Free
1 (888) 569-7711
Support hours
Monday-Friday
8:30AM - 3:00PM PST
Start a support request
By email